The customer may always be right, but that doesn’t mean that they are always happy. Even the best businesses fail in terms of delivering exceptional customer experiences once in a while. The trick is to learn from those setbacks so that you can... (Read More)

If you were to add it all up, how much time do you spend using your smartphone each day? One study shows that the average person spends four hours per day with their mobile phone! Another study shows that the average person checks their phone nearly... (Read More)

Are you spending enough time with family and friends? Or are you spending too much time at work and when you're home, you're sneaking glances at your laptop or phone while your significant other and/or children try to get your attention? Finding the... (Read More)

Have you ever made a vision board? It is a collage of things you want to make happen or come true in your life. Creating a vision board can be a great way to visualize your dreams and the goals that you want to achieve. But do they work? Yes... (Read More)

Call it what you like: affection, generosity, warmth, gentleness. If there is one lesson you want to teach your children, it should be the importance of demonstrating kindness to others. Here are a few simple ways to help your children learn the art... (Read More)

Are you ready to retire? Most of us aren’t saving for retirement. The Employee Benefit Research Institute found that only six out of ten workers are actively saving for retirement. Retirement is more expensive than ever. Most of us are living... (Read More)

Your partner. The best friend who brightens your day with a smile, a kind word or a caring touch. The one who has always stuck around through thick and thin regardless of the potential outcome. Like the star-crossed, whirlwind passion of Johnny Cash... (Read More)

Morning. It can either be a great time of day or one of high stress and mounting anxiety. In some cases, it can be all those things rolled into one. Even when you make it a point to follow the same routine every morning, things don't always go... (Read More)

Being a smart business owner is about more than making sure you're always in the black. It's about keeping the people who work for you motivated, excited, and productive. It's about investing in your skills and your team's skills. It's knowing when... (Read More)